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CONFIDENTIALITY & DATA PROTECTION • DPDP Act 2023 Compliant

Privacy Policy

At NidhiSetu Pranali, protecting your personal, medical, and financial privacy is at the heart of our fiduciary relationship. Learn how your data is collected, processed, and safeguarded.

Effective DateJanuary 01, 2026
Last ReviewedOctober 2026
JurisdictionMaharashtra, India
Data Protection StandardDPDP Act 2023 & IT Act

Zero Data Selling Guarantee

We never sell, rent, or trade your contact info or portfolio data to telemarketers or third-party marketing brokers.

Bank-Grade Encryption

All KYC documents, policy proposals, and health disclosures are transferred over encrypted 256-bit SSL/TLS channels.

Authorized Regulated Sharing

Information is shared exclusively with IRDAI-registered insurance companies and AMFI-registered AMCs for policy underwriting and issuance.

Section 01

1. Overview & Our Fiduciary Commitment

Welcome to NidhiSetu Pranali (“NidhiSetu”, “we”, “us”, or “our”). We operate as a premier insurance advisory facilitator and mutual fund distribution firm based in Nashik, Maharashtra, India.

Because financial security and insurance protection require deep disclosures regarding your health, family members, lifestyle, and wealth milestones, we consider your data privacy a solemn fiduciary trust. This Privacy Policy outlines our procedures regarding the collection, handling, storage, and protection of your Personally Identifiable Information (PII) and Sensitive Personal Data or Information (SPDI) under the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and relevant guidelines framed by the Insurance Regulatory and Development Authority of India (IRDAI) and the Securities and Exchange Board of India (SEBI).

Section 02

2. Information We Collect

We collect information strictly necessary to formulate personalized insurance recommendations, conduct accurate risk assessments, execute mutual fund transactions, and assist with claim settlement processes:

Identity & Contact Records
  • • Full Legal Name, Gender, Date of Birth
  • • Mobile number, Email address
  • • Residential and communication address
  • • Government ID proof (Aadhaar / Passport / Voter ID)
Financial & KYC Details
  • • Permanent Account Number (PAN)
  • • Bank Account details & IFSC for claim payouts
  • • Annual income range & tax status (for underwriting)
  • • NACH / e-Mandate forms for SIP investments
Health & Underwriting Data
  • • Pre-existing medical conditions & surgical history
  • • Lifestyle habits (tobacco, alcohol consumption)
  • • Family medical history (strictly for life/health covers)
  • • Hospital discharge summaries (during claim assistance)
Asset, Vehicle & Commercial Data
  • • Vehicle Registration Certificate (RC), Engine/Chassis No.
  • • Property address, carpet area & sum insured value
  • • Factory machinery invoices & fire security measures
  • • Commercial liability & employee group details
Doctrine of Utmost Good Faith (Uberrimae Fidei): In the Indian insurance framework, accurate declaration of health and vehicular history is a legal prerequisite for valid insurance contracts. NidhiSetu handles all medical and personal history in strict confidence, passing it only to the licensed insurer underwriting your policy.
Section 03

3. Purpose of Processing & Legal Basis

We collect and process your personal and sensitive data only for specific, explicit, and lawful purposes:

  • Comparative Policy Advisory: To calculate exact premium quotations, identify policy sub-limits, evaluate waiting periods, and match your family with optimal coverage.
  • Policy Issuance Facilitation: To submit proposal forms and KYC documents to your chosen insurer (e.g., Star Health, Care, HDFC ERGO, ICICI Lombard).
  • Dedicated Claims Guardianship: To coordinate cashless pre-authorizations, verify hospital billing, and liaise with Third-Party Administrators (TPAs) during medical emergencies.
  • Mutual Fund & SIP Execution: To register mandates through registered platforms (BSE StAR MF, NSE NMF II, CAMS, KFintech) under statutory AMFI norms.
  • Regulatory & Tax Compliance: To satisfy statutory anti-money laundering (PMLA) requirements and issue Section 80D / 80C tax computation certificates.
Section 04

4. Regulated Sharing & Third-Party Disclosure

We do NOT sell, rent, or commercialize your personal data under any circumstances.

Data is disclosed solely to authorized entities as mandated for fulfillment of financial contracts:

1. Licensed Insurance Companies & TPAs: Your chosen insurance underwriter receives your proposal forms, medical test reports, and vehicle details to calculate premium and issue the policy document.
2. Asset Management Companies (AMCs) & RTAs: For mutual fund investments, information is transmitted to SEBI-registered Mutual Fund houses and Registrar & Transfer Agents (CAMS and KFintech).
3. Statutory & Judicial Authorities: We may disclose information if required under lawful subpoena, court order, or by regulators such as IRDAI, SEBI, RBI, or the Financial Intelligence Unit (FIU-IND).
Section 05

5. Data Security & Storage Standards

We implement industry-grade technical and organizational security controls to protect your data against unauthorized access, alteration, disclosure, or accidental destruction:

Cryptographic Encryption

TLS 1.3 protocol for all data in transit across web forms and APIs; AES-256 encryption for sensitive document archives.

Role-Based Access Controls

Only verified advisors directly assigned to your policy portfolio have access to view your medical and KYC records.

Section 06

6. Data Retention Norms

We retain your personal, transaction, and policy records for the duration of your active policy relationship plus statutory retention periods required by Indian law:

  • • Insurance Policy & Claim Records: Retained for the active policy term plus 7 years post-termination to assist in historical dispute resolution and tax audits per IRDAI guidelines.
  • • Mutual Fund & KYC Records: Retained for a minimum of 8 years post termination of the business relationship in compliance with Prevention of Money Laundering Act (PMLA) mandates.
  • • General Inquiry Logs: Retained for up to 180 days if no policy proposal is initiated, after which they are securely purged.
Section 07

7. Your Rights Under DPDP Act 2023

Under the Digital Personal Data Protection Act, 2023, you possess statutory rights concerning your personal data:

Right to Access Information: Request a summary of personal data held by NidhiSetu and the identities of insurers with whom it has been shared.
Right to Correction & Updating: Request prompt correction of inaccurate, misleading, or outdated personal contact details.
Right to Grievance Redressal: Register grievances with our designated Grievance Officer regarding any data processing concern.
Right to Nominate: Nominate any other individual who shall, in the event of death or incapacity, exercise your data rights.
Section 08

8. Cookies & Digital Tracking

Our website uses essential and performance cookies to provide a smooth browsing experience, remember your preferences (such as calculator inputs and filter selections), and analyze website navigation metrics.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may impact interactive tools like our insurance premium calculators and quote comparison features.

Section 09

9. Grievance Redressal Officer Contact Details

In accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the DPDP Act, 2023, our designated Grievance Redressal Officer details are provided below:

DesignationGrievance & Data Compliance Officer
EntityNidhiSetu Pranali
Office AddressNashik, Maharashtra 422005, India
Email for Grievancescompliance@nidhisetu.com
Customer Helpline+91 98220 00000
Turnaround TimeResponse within 48 working hours
Related Legal & Regulatory Documents

Ensure you review all agreements and statutory warnings governing our financial and insurance advisory relationships.

View Terms & Conditions • View Statutory Disclaimers